Dispense-a-Pill FAQs

How many users?
The DAP is only meant to be used by 1 person.

Who is it for?
The DAP is for anyone who is having difficulty managing their medications everyday.

How can it help me?
The DAP allows you or your loved one to not have to worry about sorting your medications or remembering to take them on time. Simply load the medications into the machine and enter in the necessary information. When the time comes for your dose, the DAP will alarm and your correct dose will be ready. If your loved one is using the machine, it gives you piece of mind that they are staying healthy by taking the correct dose of their medication on time. The phone alert feature can call your phone to notify you that your loved one has not taken their medication, again the piece of mind that you deserve.

How can it help my loved ones?
Not only will your loved ones be in better physical health by taking the correct dose of their medications at the correct time, but they will also feel more independent and confident that they can manage their health effectively. Their stress level will be reduced due to not having to worry what they are supposed to take and when they are supposed to take it.

How does it work?
The DAP uses patented dispensing technology to sort the correct number of pills for each dose of each medication. The dispensing system has pickup the appropriate number of pills required from each chamber for a particular dose time and place them into a dispense cup. At the preprogrammed time, the alerts will sound for you to come to the machine. Upon pressing a button on the control pad, the front door will open, and their is your complete dose in the dose cup, ready to be taken.

How big is the unit?
(HxWxD) 9.5"x8"x8.5", and weighs 10 lbs

Does it come in different colors?
The DAP currently comes in one color, but will soon be available in multiple colors

Does it run on batteries or wall power? (blackout)
The DAP plugs into the wall and is meant to be run on wall power. However, there is a battery backup in place in the event that there is a power outage.

How long does the battery back-up last? What kind of batteries?
The battery backup will last at least 24 hours, depending upon how many pills are taken a day. Standard C batteries are used.

How much does it weigh?
10 lbs

Do I still have to sort my pills?
No need to sort pills anymore. When loading medication into the machine, it is as simple as pouring the contents of you pill bottle for a particular medication into one of the pill chambers and inserting the chamber back into the machine.

How do I know when to take my medication?
When it is time to take your medication, alarms will go over on the DAP to alert you to come to it. There are both audible and visual alarms on the DAP. For an audible alarm, you can choose from built in alerts and chimes or record your own custom alert that can be played, e.g. "Grandpa, time to take your pills!". For those who have difficulty hearing or just don't want to use the audible alarms, the control pad also flashes to alert you that your pills are ready.

What if I am going out for the day?
If you are going out for the day, you can tell the DAP how long you will be gone for and it will dispense the correct amount of medication and tell you when you should take each medication. It then updates itself not to dispense until the next scheduled dispense after you said you would be home.

Do I need an extra phone line to use the unit?
No. You can plug the DAP into the existing phone line in your house.

What types of medication can it manage?
Any type of medication. Pills can be managed from within the DAP itself. Other types of medications such as liquids, injections, and topical creams can be managed by DAP as well. Just add all of the necessary information about the medication and the DAP will alert you when and how to take the non-pill medications. Pills that are not a constant dose size within the same prescription, i.e. birth control, must be managed as a non-pill medication due to the nature of the dispensing system.

Does it track compliance?
Yes, each time that you take a medication, the DAP records the time and date that it was taken and save the information so it can be accessed later.

How do I know when I need more pills?
The DAP will alert you that your pills are running low when the number of pills left reaches a level that you have previously set. It will not stop reminding you until you have either refilled the pills or removed the medication.

What do I do when I need to refill my pills?
Just select the appropriate medication from the Refill Pills menu. Remove the pill chamber that is presented to you, pour in your pills, enter how many pills were added, and insert the chamber back into the DAP. No need to re-enter any of the setup information.

How does it know when to give me my pills?
The DAP dispenses your pills based on the scheduled times that you have entered.

What kind of guarantee/warranty does it have?
For rentals, the DAP is 100% guaranteed. If there are any problems the DAP is repaired or replaced free of charge.